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CRAFTY VAPORIZER
Earn 370 points upon purchasing this product.
CRAFTY VAPORIZER
Description
CRAFTY VAPORIZER
The battery-powered Crafty Vaporizer factory settings are already optimal for immediate use, but the Remote Control App for Android and iOS lets you select various settings according to personal preferences. Compact construction with LED indications, complemented by a practical one button control. Can be used with or without smartphone.
Due to the hazardous nature of components within these products shipping restrictions may apply. Please see the shipping terms and conditions for more details.
- Name CRAFTY VAPORIZER
- Producer Storz & Bickel
- Model number TV226
- Colour(s) Black
- Batteries included Installed
- Manufacturer country GERMANY
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If you have any questions about our products or our service detail, please feel free to call us: 1-778-217-1116 or to message us visiting our Contact page and you can visit our Facebook page.
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Today
Planet of the Vapes Support
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8:02 AM
Re: New customer message on August 14, 2021 at 9:47 am
Update Here it is August 21 2021, and I still haven't had my original problem (broken plastic on Crafty, which I originally wrote to you guys about), repaired or replaced by Storz and Bickel. Its been about two months since I first contacted them. The process at Storz and Bickel is always the same, seems to be automated,. You contact " customer support " they tell you to submit an RMA, you do that, then you get a canned email saying they are sending a shipping box, put your crafty in the box and send it back to us...then after a couple weeks, they send you an email, so you can " rate their customer service " even though the original problem hasn't been taken care of . I have yet to receive this shipping box they keep saying that they are sending me, even though they have my correct address. I have been through this same process four times for the same issue, and its still not fixed or replaced. I was tired of getting the run around from Storz and Bickel, on this issue, so repaired the crafty myself so that I could at least use it. I thought I was done trying to get my warranty honored by S&B. Today the on/off switch on my crafty stopped working, it won't turn on, even though the battery is fully charged. I can't even use it now. I don't even feel like dealing with Storz and Bickel anymore, after all the runaround they have been giving me, might just toss the crafty, and chalk it up as a lesson learned. After reading all of the high ratings for Storz and Bickel products, and the Crafty in particular, I bought one from you guys, you guys are excellent, but I will never buy another Storz and Bickel product, in my opinion their crafty is an inferior product, and their " customer support " is almost non existant. Thanks